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Terms & Conditions

Website Terms & Conditions

By accessing, using, or viewing the Ouidad website (the “Website”) or any of its services, functions or contents, you agree to each of the following terms, conditions and notices which govern your use of the Website and your purchase of products on the Website.

Intellectual Property

It is our policy to enforce our intellectual property rights to the fullest extent permitted under law. The entire contents of the Website, including but not limited to any associated text, software, photos, video, graphics, audio and other materials, and the selection and arrangement of all of the foregoing, are protected by United States and international copyright laws. Additionally, all trademarks, logos, trade dress and service marks on the Website, including without limitation Ouidad and the Ouidad logo, are either trademarks or registered trademarks of Ouidad Holdings, LLC and may not be copied, imitated, or used, in whole or in part, without our prior written permission.

We own or license the copyrights to all content on the Website and all of the trademarks, service marks, trade names, service names, trade dress and products on the Website (“Content”). Except for accessing the Website in accordance with these Terms and Conditions for personal and internal purposes, you may not use, modify, copy, reproduce, republish, upload, post, transmit, decompile, reverse engineer, disassemble, distribute or otherwise exploit any of the Content, in whole or in part, without our express written permission or, in the case of content licensed by us from third parties, the entity that is credited as the copyright holder of such licensed content. Except as set forth above, nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Content without our written permission. Any and all rights not expressly granted herein are reserved by us. The Website and the information contained and referenced herein are for informational purposes only. Request for permission to reproduce any information contained on the Website should be addressed to us at the address listed on our Contact Us web page.

Use of the Website

You agree that you will not through any means interfere or attempt to interfere with the proper functioning of the Website. You agree that you will not use any robot, spider, other automatic device or manual process to monitor or copy the Website or any contents or information contained therein, unless you obtain prior express written consent from us. You agree that you will not directly or indirectly export, re-export, or knowingly permit the export or re-export, of the Website or any Content to any country or otherwise use the Website or any Content in violation of any applicable export or other laws and regulations of the U.S. or any other country. You agree not to use the Website or the Content to: (i) restrict or inhibit others from using and enjoying the Website; (ii) gain unauthorized access to other accounts on the Website, or other computer systems or networks; (iii) store, collect or disclose any information except as strictly necessary to use the Website; (iv) impersonate or otherwise misrepresent any person or entity, or make false or misleading indications of origin or fact; (v) frame or utilize framing techniques to enclose ouidad.test.alliance-global.com or any portion thereof; (vi) collect account information for the benefit of yourself or another party; and (vii) use any meta tags or any other “hidden text” utilizing our name or the trademarks or to otherwise use the trademarks. You agree not to use the Website or the Content to transmit or upload: (i) unauthorized advertising, promotional materials, junk mail, “spam,” chain letters or any other form of unauthorized solicitation; (iii) any material that violates or infringes the rights of third parties; (iv) any virus, worms, time bombs or any programs or component designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment; and (v) any material that is unlawful, threatening, abusive, harmful, harassing, defamatory, tortious, hateful, racially, ethnically or otherwise objectionable, obscene, sexually explicit or indecent. Without limiting the foregoing, you agree to comply with all applicable laws, rules and regulations that apply to your use of the Website. You, and not Ouidad, shall be responsible for ensuring that your use of the Website and Content does not constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law, regulation or ordinance, including, but not limited to, U.S. law regarding the transmission of technical data. You agree to obey the requirements, procedures and policies of computer systems connected to the Website.
Sales and shipping tax will be applied to your Ouidad.com order depending on the items purchased and the laws of the state where the order is shipped. You will see the tax amount in your order summary before submitting the order.

Ouidad Curl Circle Rewards Program

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE PARTICIPATING IN THIS PROGRAM.

General Information

The Ouidad Curl Circle Rewards program is brought to you by ouidad.com, and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. Ouidad assumes no liability for any user's participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future program rules. Your participation is valid only at www.ouidad.com and Rewards may only be earned and redeemed on www.ouidad.com

No purchase is necessary to enroll. To begin earning and redeeming Ouidad Curl Circle Rewards Points, you must be signed up for an account at www.ouidad.com with a user name and password.

By setting up a Curl Circle Rewards Points account, you also consent to:
(a) Ouidad's collection and use of the data collected from your Curl Circle Rewards activity, and (b) the Ouidad Curl Circle Rewards Program terms and conditions set out below.


Eligibility

Ouidad Curl Circle Rewards is offered only in the United States (excluding, without limitation, all other US territories and overseas military installations) to individuals who are: (a) over 18 years of age as of the date of their first participation in Ouidad Curl Circle Rewards; (b) legal US residents; and (c) possess a valid, active and personal Facebook, Twitter or other third-party account issued in that individual’s name for access to Ouidad Curl Circle Rewards on the Participating Website. When registering for Ouidad Curl Circle Rewards you agree to register only one (1) account for the purpose of accruing or earning Points. Employees (and all the members of the immediate families or households of such employees) of the Website Owner, and their parents, affiliates, and subsidiaries are eligible.

EARNING CURL CIRCLE REWARDS POINTS

Curl Circle Rewards members can accumulate Curl Circle Rewards Points for the following actions relating to their individual account as set forth below:

 

1 Point = Earn 1 Point for every $1 spent on the purchase of a product, but not for any amount spent on taxes or shipping costs. For the avoidance of doubt, Curl Circle Rewards Points are earned only for money actually spent on the product, not for the amounts of any discounts, payment by e-gift card or donations to Curls for a Cure®. If an order is cancelled, any Curl Circle Rewards Points awarded for the purchase will be cancelled. If a product is returned, Ouidad reserves the right to cancel the Curl Circle Rewards Points awarded for the purchase of such product.

30 Points = Earn 30 Points when you create an account on Ouidad.com. All current account holders will receive 30 Points upon opting in to the program.

30 Points = Subscribe to Ouidad’s email newsletter using the link on the Ouidad website. Unsubscribing/re-subscribing will not result in Point acquisition.

10 Points = Earn 10 Points when you review a product on the Ouidad website.

10 Points = Share a product via Facebook, Twitter, Pinterest or Email from a product page on the Ouidad website. When a friend clicks back to the Ouidad website, you will receive 10 Points.

10 Points = Share a purchase via Facebook, Twitter or Email from the order confirmation page on the Ouidad website. When a friend clicks back to the Ouidad website, you will receive 10 Points.

10 Points = Share a message via Facebook, Twitter or Email from the Curl Circle Rewards landing page on www.ouidad.com. When a friend clicks back to the Ouidad website, you will receive 10 Points.

100 Points = Refer a friend to purchase via the sharing options above. When a friend clicks back and completes a purchase on the Ouidad website, you will receive 100 Points. 

50 Points = When you make your first purchase on www.ouidad.com, receive 50 bonus Points.

Refer to the table below for complete Curl Circle Rewards Point earning restrictions.

Action

Point Value

Limitations

Pending Period

 Create an account / Enroll in rewards

30

One time

 Immediately 

 Subscribe to email

30

One time

 Immediately 

 Purchase

1 point per $1 spent

No limit

30 days 

 First-time purchase bonus

50

One time

30 days 

 Write a product review

10

3x/month

 Immediately 

 Refer a friend to purchase

100

No limit

30 days 

 Share a product on Facebook (click-back)

10

5x/week

 Immediately 

 Share a product on Twitter (click-back)

10

5x/week

 Immediately 

 Share a product on Pinterest (click-back)

10

5x/week

 Immediately 

 Share a product by Email (click-back)

10

5x/week

 Immediately 

 Share a message on Facebook (click-back)

10

5x/week

 Immediately 

 Share a message on Twitter (click-back)

10

5x/week

 Immediately 

 Share a message by Email (click-back)

10

5x/week

 Immediately 

 Share a purchase on Facebook (click-back)

10

5x/week

 Immediately 

 Share a purchase on Twitter (click-back)

10

5x/week

 Immediately 

 Share a purchase by Email (click-back)

10

5x/week

 Immediately 

 

From time to time, Ouidad may temporarily amend the Curl Circle Rewards Point equations, without notice to users. 

Users only earn Curl Circle Rewards Points based on activity on and via the Ouidad website.

Curl Circle Rewards Points cannot be earned in salons and no points earned in other loyalty programs that may, from time to time, be offered by Ouidad may be redeemed through Curl Circle.

Users will be able to check the amount of Curl Circle Rewards Points accumulated in their account by logging into the My Account section and viewing the Rewards dashboard (www.ouidad.com/customer/account/).

Users may not redeem or exchange accumulated Curl Circle Rewards Points for cash. Curl Circle Rewards Points have no cash value and do not constitute property of the user.

Users may not give, donate, transfer or share their Curl Circle Rewards Points to another user’s account. 

Ouidad specifically reserves the right to terminate, cancel, suspend and/or modify the Curl Circle Rewards program, or any specific user's participation in Curl Circle Rewards, if any fraud, virus or other technical problem corrupts the administration, security, safety or proper function of Ouidad Curl Circle Rewards, as determined by Ouidad in its sole discretion. In addition, Ouidad reserves the right to terminate, cancel, suspend and/or permanently ban any specific user's participation in Curl Circle Rewards if Ouidad suspects that such user is conducting fraudulent activity to acquire, accumulate or spend Points including, but not limited to, by a user creating multiple Rewards accounts, false referrals, etc.

REDEEMING CURL CIRCLE REWARDS POINTS

Points may be redeemed at any time while making a purchase on www.ouidad.com. Users may redeem Points by logging in to their account dashboard and claiming rewards under the “Manage Rewards” tab within the My Rewards section. Users may redeem their Points for the following Curl Circle Rewards benefits:

100 Points = Redeem 100 Points for a deluxe sample size Ouidad product of user’s choosing. Limit one code redemption per order.

250 Points = Redeem 250 Points for a $25 e-gift card good toward any product purchase on www.ouidad.com.

1500 Points = Redeem 1500 Points for a Ouidad Cut at the New York City or Santa Monica Ouidad flagship salon. 

Unless otherwise indicated by Ouidad, Points may be redeemed in conjunction with discounts or offers granted by Ouidad. Ouidad may limit the number of Points which may be redeemed at one time. Users must accumulate 100 Points before being eligible to redeem Points. Users with less than 100 Points will not be able to redeem those Points until they have acquired at least 100 Points.

The system will update the User’s remaining Points after Points are redeemed.  

Curl Circle Rewards Points cannot be applied to prior purchases.

Expiration of Curl Circle Rewards Points

Each Point will expire twelve (12) months after being earned, if not redeemed prior to the expiration date. 

Expiration of Curl Circle e-gift cards

Each e-gift card will expire twelve (12) months after being earned, if not redeemed prior the expiration date. Individual e-gift cards must be redeemed in a single transaction. Reward e-gift cards do not carry a Points balance.

Account Information

You must be logged in to your Ouidad account to access your Rewards dashboard. You may view your account at www.ouidad.com/customer/account/. The information you provide will be handled in accordance with the Ouidad privacy policy available at www.ouidad.com/privacy-policy

Account Termination

Participation in Ouidad’s Curl Circle Rewards is a privilege granted to Ouidad users and as such can be suspended, revoked or terminated at any time by Ouidad for any reason or for no reason. In the event of termination of your participation, all benefits including all accrued Points and other program benefits will automatically and immediately be forfeited.   In the event of a termination of your participation or a termination of the Program by Ouidad, Ouidad has no liability to participants for unused Points or other program benefits.

Account Cancellation

You may cancel your Curl Circle Rewards account at any time. Once cancelled, all Points earned are voided and may not be redeemed on any future purchase. Please contact help@ouidad.com for assistance in canceling your account.

Limitation of Liability

OUIDAD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION OR MEMBERSHIP IN THE CURL CIRCLE REWARDS PROGRAM, INCLUDING DAMAGES ARISING OUT OF CHANGES TO OR TERMINATION OF THE PROGRAM. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS ON OUIDAD'S LIABILITY SET FORTH HEREIN SHALL APPLY WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, OR WHETHER IN TORT, CIVIL LIABILITY BY WAY OF NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BY AGREEING TO THESE TERMS, YOU WILLINGLY AGREE THAT YOU HAVE RELINQUISHED YOUR RIGHT TO SEEK THESE DAMAGES FROM OUIDAD AND THAT THIS IS A REASONABLE ALLOCATION OF RISK.

Program Changes

Ouidad reserves the right to vary any or all of the terms of the Ouidad Curl Circle Rewards program, to amend these Terms of Service, or to terminate Curl Circle Rewards, at any time without notice and without further obligations to users, including, but not limited to, modifications which: a) govern Points earned on and after the date of the change; or b) change the value of already accumulated Points. Notice of any such changes, amendments or termination will be provided to users via message or email, or by being posted on the Ouidad website and will be effective immediately, unless otherwise stated in such notification.