Notice: Curl Club Rewards
As of November 2, 2018, Ouidad’s Curl Club Rewards program has been discontinued. We’re upgrading our loyalty program in 2019 to serve you better. We heard your feedback and we’re working hard to bring you an improved, easier to use points program in the coming months. As always, Ouidad values your business, and we look forward to recognizing (and rewarding) your loyalty in new and exciting ways in the future.
Have questions? Read our FAQs below.
I received an email saying the program was ending November 15. Why has it ended sooner?
Originally we hoped to provide a 30-day period for all rewards members to be able to redeem unused points. Unfortunately, in the last couple of weeks we discovered a technical issue that allowed some rewards members to repeatedly exploit the program to claim unearned rewards, so we made the difficult decision to suspend it sooner. We know this is disappointing and are sorry for any inconvenience.
(As stated in the program terms and conditions, Ouidad reserves the right to vary any or all of the terms of the Ouidad Curl Club Rewards program, or to terminate Curl Club Rewards, at any time without notice and without further obligations to users.)
Can I still redeem my Curl Club Rewards points?
Unfortunately, no. With the termination of the Curl Club Rewards program, the ability for users to redeem points for rewards is discontinued.
Can I exchange my unused points for products or discounts?
Curl Club Rewards points have no cash value and do not constitute property of the user. As stated in the program terms and conditions, in the event of a termination of the program by Ouidad, Ouidad has no liability to participants for unused points or other program benefits.
Will Ouidad bring back the Curl Club Rewards program?
We value your business and understand the termination of Curl Club Rewards is disappointing. But rest assured, we are hard at work planning a new and improved rewards program. Meanwhile, we look forward to recognizing and rewarding your loyalty with other special offers. Keep checking your email!
Have more questions? We’re happy to help. Email [email protected].