Ouidad offers a 30-day, money back, satisfaction guarantee on the regular sizes of our products. Sorry, videos, books, and all accessories are not refundable.
To be eligible for a refund, you must postmark the item(s) for return within 30 days of delivery and return to:
Ouidad Products
400 Returns Rd
Wallingford, CT 06494
Packages containing non-refundable items will not be accepted for a refund and will be refused and returned to the customer. Sorry, shipping charges are not refundable.
Sorry, shipping charges are not refundable.
To be eligible for a refund, you must postmark the item(s) for return within 30 days of delivery. Packages containing non-refundable items will not be accepted for a refund and will be refused and returned to the customer. To return an item purchased either online or from the Customer Service Line send the item, in its original packing materials to:
Ouidad Products
400 Returns Rd
Wallingford, CT 06494
If you have any additional questions about using the site, please click here for information about who to contact and the many ways we can help.
