Answers to the most common questions about using Ouidad.com can be found in the list of links on the left side of this page. If you cannot find the answer you are looking for or need to contact our Customer Service department about another issue, please use one of the following methods:

Email Customer Service:
help@ouidad.com or for faster service use this convenient Customer Service form.

Email Technical Support:
webmaster@ouidad.com or for faster service use this convenient Technical Support form.

Toll Free Customer Service: (9am - 5pm EST Monday - Friday)
800-677-HAIR (4247)
203-798-2767 (Local or International)

24 Hour Phone Orders:
800-677-HAIR (4247)

For Product Returns sent by U.S. Mail or Post Office:
Ouidad
PO Box 80
Bethel, CT 06801

For Product Returns sent by any other shipping method:
Ouidad
41B Eagle Road
Danbury, CT 06810